Articles Posted in the " TRAI " Category























  • TRAI to levy penalty on service providers for excess charging & delay in tariff reporting

    TRAI to levy penalty on service providers for excess charging & delay in tariff reporting

    TRAI has released Telecom tariff (Fifty Second amendment) order (TTO) vide which it has prescribed the amount of financial disincentives to be levied on service providers in case of delay in reporting of tariff and excess charging from customers.

    The service providers are required to report to TRAI the new tariff launched within seven days. TRAI has observed that this is not being followed by operators strictly and thus to ensure it , the financial disincentive of Rs.5000 per day of delay will be charged. The maximum penalty can go upto Rs.2 lakh.

    Similarly, in case of excess charging by service provider, TRAI has , as a deterrent measure, levied fine of the amount same amount which has been charged in excess and refunded to the customer.



  • TRAI to penalise telecom operators for improper MNP delays & rejections

    TRAI to penalise telecom operators for improper MNP delays & rejections

    Telecom regulator TRAI is getting more stringent in getting its directions implemented more diligently and now it is gradually defining financial penalties for not following its regulations in its true spirit. TRAI has been receiving numerous complaints in the area of Mobile Number Portability and it has brought about new guidelines time to time and now it has decided to levy financial penalties to telecom operators for not implementing MNP rules and guidelines properly.



  • Telecom operators not to charge extra on Blackout days: TRAI

    Telecom operators not to charge extra on Blackout days: TRAI

    Telecom regulator TRAI has issued new guidelines regarding charging of calls and SMS on Blackout Days by telecom operators. Blackout days are five days of the year, decided by the operator, on which customers are not allowed free or subsidized voice calls/ SMS offered by them under any plan/ package. Under the new instructions TRAI has mentioned that charges for calls or SMS on Blackout Days cannot exceed the rate in the tariff