Past few months telecom industry has been a hot bed of acrimonious exchange between major telecom operators and latest entrant Reliance Jio mostly related to free offers by Jio and connectivity issues between Jio & incumbent operators.
Department of Telecommunication has allowed Quadrant Televentures to shut its gsm mobile operations in Punjab from mid-April 2017
TRAI today released report of independent agencies based on data collected during customer satisfaction survey for period from April to September 2013.
TRAI today announced reduction in ceiling imposed on National Roaming Tariff effective from 1st July. The reduction will invite competitive pricing among service providers, and hence the reduction in national roaming tariffs.
TRAI has announced its new tariff order covering Set-Top Box being used as customer premise equipment (CPE) for DTH / Digital Cable System.
I was waiting for it. Nowadays my TV viewing has been reduced significantly; thanks to irrational quantum of TV Advertisements beamed during watching my Favorite programs. I personally feel watching News Channels nowadays is much more painful due to huge number of Ads between two bulletins. However, telecom regulator TRAI has come to viewer’s rescue notifying important regulation on the matter.
Every mobile user must have faced a situation where his prepaid balance is deducted for a Value Added Service (VAS) which he has not even subscribed. Thanks to tactics being played by Telecom operators. Thanks to TRAI for ….
Telecom Regulatory Authority of India (TRAI) has issued regulation on ‘Deactivation of Cellular Mobile Telephone Connections due to Non-usage’. Presently, the telecom service providers are deactivating prepaid mobile connections not being used by customer for some time.
TRAI starts consultation process for Pan India Mobile Number Portability (MNP)
TRAI, Indian telecom regulator finally decided to nail down Broadband service providers performing poorly towards service parameters. The regulator has now decided to impose penalty on ISPs who fail to meet these QoS benchmark parameters. The penalty will be Rs. 50,000 per parameter and rupees 1 Lakh per parameter for second or subsequent such contravention.
Telecom regulator TRAI has released a new consultation paper on setting up a process for deactivating mobile numbers which are inactive due to non-usage
TRAI has released Telecom tariff (Fifty Second amendment) order (TTO) vide which it has prescribed the amount of financial disincentives to be levied on service providers in case of delay in reporting of tariff and excess charging from customers.
The service providers are required to report to TRAI the new tariff launched within seven days. TRAI has observed that this is not being followed by operators strictly and thus to ensure it , the financial disincentive of Rs.5000 per day of delay will be charged. The maximum penalty can go upto Rs.2 lakh.
Similarly, in case of excess charging by service provider, TRAI has , as a deterrent measure, levied fine of the amount same amount which has been charged in excess and refunded to the customer.
Telecom regulator TRAI is getting more stringent in getting its directions implemented more diligently and now it is gradually defining financial penalties for not following its regulations in its true spirit. TRAI has been receiving numerous complaints in the area of Mobile Number Portability and it has brought about new guidelines time to time and now it has decided to levy financial penalties to telecom operators for not implementing MNP rules and guidelines properly.
Telecom regulator TRAI has issued new guidelines regarding charging of calls and SMS on Blackout Days by telecom operators. Blackout days are five days of the year, decided by the operator, on which customers are not allowed free or subsidized voice calls/ SMS offered by them under any plan/ package. Under the new instructions TRAI has mentioned that charges for calls or SMS on Blackout Days cannot exceed the rate in the tariff
In the wake of increasing number complaints from consumers about getting missed calls from international telephone numbers, telecom regulator TRAI has come out with new set of instructions to safeguard customer interests and protect them from unintended deduction of amount from their pre-paid account. P